Someone is in immediate danger
Use this for overdose, serious injury, violence, medical emergencies, or immediate danger.
Get Help
Support is available now.
Choose the situation that fits best. If someone is in immediate danger, call 911.
Start here
Tap the card that matches what is happening.
Someone may be overdosing
Give naloxone if available. Stay with the person if it is safe. Tell emergency responders what you know.
The Good Samaritan Drug Overdose Act protects people seeking emergency help.
I am thinking about suicide or self-harm
9-8-8 provides suicide crisis support.
I need shelter or housing help
Transition House coordinated entry line.
I need addiction or substance-use support
RAAM clinic: Tuesdays, 12 pm to 3 pm, 1011 Elgin St. W., Cobourg. Call 905-377-9891.
I need mental-health support
NHH Community Mental Health Services.
I am worried about someone
Use this if you are concerned about someone who may need outreach, support, de-escalation, or service navigation.
I do not know what I need
Start here for local service navigation.
I need IHARC outreach
Use email for non-emergency outreach questions or to add or correct a community resource.
What IHARC can and cannot do
What IHARC can do
- Provide outreach and engage in supportive conversation
- Help navigate services and community resources
- Link you to housing, treatment, healthcare, and more
- Follow up to support service connection and stability
- Work with partners to coordinate care and supports
What IHARC cannot do
- Provide emergency shelter or overnight housing
- Provide direct financial assistance
- Provide clinical treatment or medical care
- Make legal decisions or act as a representative
- Guarantee immediate access to all services
I am worried about someone
You do not need to know the perfect service.
Share what you are seeing, where support may be needed, and how IHARC can follow up safely. Do not share photos, rumours, medical details, or identifying information unless it is needed for safety or follow-up.
When to call 911
- Overdose
- Immediate danger
- Serious injury
- Unconscious or unresponsive person
- Violence or immediate safety threat
When to contact IHARC or outreach
- Someone appears isolated
- Someone seems distressed
- Someone is sleeping rough
- Someone repeatedly needs help
- Someone may need service navigation
- Someone may benefit from outreach or follow-up
What information helps
- General location
- Time seen
- What you are concerned about
- Whether there are immediate safety concerns
- Whether the person appears to want help
- How IHARC can follow up with you safely
What not to do
- Do not post photos online
- Do not share rumours
- Do not share unnecessary personal details
- Do not touch belongings
- Do not escalate unless safety requires it
- Do not assume police or by-law is the only option
Community resources
Want to add or correct a community resource?
Email outreach@iharc.ca. Do not send private medical details unless they are needed for safety or follow-up.